Privacy Policy

Latest update: 07/10/2025

1. Introduction

This privacy policy explains how Dermacne (trading name of UK Skin Laser Surgery LTD) collects, uses, shares, and protects your personal data, including medical information, in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Data Controller

UK Skin Laser Surgery LTD –

ICO Registration Reference: ZC008924
Registered Address: 75 Harley Street, 3rd Floor, Suit 16, W1G 8QL
Email: manager@dermacne.co.uk
Phone: +447438399763
Data Protection Contact: Aydan Deniz Abasov (Manager)

3. What Data We Collect

– Identification data (name, DOB, address, contact details)
– Medical history and clinical data
– Test results (blood, pregnancy, etc.)
– Clinical photographs
– GP and referral information
– Consent forms and treatment records
– Website form submissions

4. Lawful Basis for Processing

We process data based on:
– Consent (e.g., treatment consent)
– Contract (to provide clinical care)
– Legal obligation (e.g., medical record keeping)
– Legitimate interest (e.g., quality assurance)
– Vital interest (e.g., health emergency)

5. How We Collect Data

– Directly from patients via online forms, emails, or in-person
– Through platforms like Zenoti, Cloud Rx, Randox Nexus

6. How We Use Your Data

– To provide safe, effective clinical care
– To liaise with laboratories and pharmacies
– To communicate with your GP (where consented)
– For regulatory compliance and audits

7. Data Sharing

– Zenoti (CRM platform)
– Cloud Rx (pharmacy provider)
– Randox Nexus (blood test results)
– Your GP (with consent)
– We do not sell or share data for marketing

8. Data Security

We use secure platforms to store and manage patient data.
Emails are not encrypted, and sensitive data is not shared over email.
No patient data is stored or processed outside the UK/EEA.

9. Data Retention

We retain medical records for 8 years from the end of treatment.
Archived records are securely stored for reference.

10. Your Rights

Under UK GDPR, you have the right to:
– Access your data
– Correct your data
– Restrict or object to processing
– Data portability
– Complain to the Information Commissioner’s Office (ICO)

11. Website Data

We do not use cookies or tracking tools (e.g., Google Analytics or Meta Pixel).
Our contact form collects basic medical information for triage purposes.

12. Updates

We may update this policy occasionally. The latest version will be available at dermacne.co.uk or upon request.